Today I was working on an issue with Workspace One Access. The GUI complained that the cluster is not in time sync. That’s strange as NTP is configured like it should. Turned out the customer had issues with a firewall and that could have stopped the traffic to the NTP server.

I couldn’t find an easy way to force WS1A to do time sync. After much searching here is what I found to work:

SSH to every WS1A node as root.

Stop the NTP service:

service ntpd stop

Point to a working NTP server (replace <NTP server> with correct IP)

ntpdate -u <NTP server>

Start the NTP service:

service ntpd start

Check the time on the nodes with

date

The WS1A cluster should be in time sync now.